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Wellness programs are leaving their mark on the workplace by increasing productivity, impacting healthy behaviors and positive financial ROI. Last spring, I wrote about the five best practices for health & wellness programs. Today, Iâ?™m diving into tips to maximize wellness engagement across your company to engage employees long term and drive ultimate returns, positive […]
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Work life. We use that term to describe what we do on the jobâ?¦our tasks, meetings and responsibilities. But thatâ?™s only the work part. Think about the other half: life. Now thereâ?™s a loaded term. Imagine youâ?™re a customer service representative. You can fix the bill, send out the repair staff or change account information. […]
Do companies have to be perfect in order to win in the marketplace? Sure, we aim for flawless execution and high-quality products. But letâ?™s face it. Maybe the shape of snowflakes and warm, sunny spring days consistently hit the markâ?¦but businesses? Afraid not. We all have favorite companies…ones we stick withâ?¦even if something goes wrong. […]
Think back to a memorable experience you had with a business. What is it about that unique experience that stands out? Most likely it was not simply what you purchased, but the interaction you had and how it made you feel. Truly memorable experiences depend on the sentiments a customer walks away feeling. Those feelings […]