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Employee Appreciation Day is this Friday, March 6, 2015. Although I believe there are opportunities every day to show your appreciation for the people who help move your company forward, this day serves as a standing reminder to take action for those people who may not be naturally wired to see regular engagement opportunities. If […]
The post 10 Things You Should Celebrate – An Employee Appreciation Day Challenge appeared first on The Hallmark Business Connections Blog.
In highly collaborative organizations recognition is a great way to build and strengthen high performing teams. The very best recognizers thrive in such environments because they easily identify the many opportunities to engage people during the natural course of the work flow. In other words, they shine a spotlight on both the big and little […]
It is no secret that your employees are the single most critical element in determining business success. But, letâ?™s pause for a moment and consider why and how this works in the realm of customer experience. When customers interact directly with your employees, they can tell if an employee is engaged with their work and […]
Rhonda and I had a blast presenting during the 10th anniversary of The Future Contact Center Summit (FCC) on Jan. 29 in Orlando. We were thrilled with the amount of positive feedback we received both in-person and through social media outlets. The audience loved the video and whiteboard elements in the presentation, and we were […]
The post FCC Recap: Interactive Storytelling and Employee Enrichment appeared first on The Hallmark Business Connections Blog.