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It’s that time of year again, when companies across the country get started planning holiday festivities to wrap up one year and ring in the next. Whether a traditional office holiday party, a sit-down meal as a thank-you for a year of hard work, or an afternoon spent volunteering for a charitable organization, the holiday […]
As we mark CXDay (Customer Experience Day) at Hallmark Business Connections, we celebrate the employees who concentrate on putting the customer at the center of our operations every day, an approach that figures prominently in the article below by Micah Solomon, customer service consultant and author. I am delighted to bring Micah’s voice to our […]
The post Why Everyone Needs to be Responsible for the Customer Experience appeared first on The Hallmark Business Connections Blog.
I previously wrote about how the face of wellness programs has changed. In my blog, I discussed new trends such as wearable tech, online wellness portals and personalized wellness initiatives. As more employees spread out across the U.S. and worldwide, and many are given the option to work from home, we see another trend picking […]
Many companies buy or build robust wellness programs, then may overlook the impact an effective communication strategy can have on engagement. Even the most comprehensive wellness program can fall flat if it is not successfully communicated to employees. An effective communication plan considers a wide range of factors, including specific information on each employee, his […]
The post Snapshot: Effective Communication Drives Wellness Participation appeared first on The Hallmark Business Connections Blog.
When you hear the term “Thanksgiving holiday,” chances are you picture family and friends enjoying one another’s company as the fire cracks and pops in the background. With the game on in the den, you can smell the turkey roasting in the oven as the gravy, mashed potatoes, stuffing, cranberry sauce, rolls, and sweet corn start […]
The post 5 Ways to Express Workplace Gratitude & Appreciation This Holiday Season appeared first on The Hallmark Business Connections Blog.