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Recently there have been a number of articles written about the ineffectiveness of workplace wellness programs. Of course, I tend to be defensive when reading these perspectives. As a wellness professional and consultant to organizations large and small, I see firsthand the impacts wellness programs can have on work communities. That being said, it is […]
When you hear the word â?summer,â? you probably picture yourself firing up the grill and invitingÂ your closest friends and family over for a barbeque. Doesnâ?™t the sun feel nice on your face as you stand there flipping burgers and watching the kids run through the sprinkler? Canâ?™t you just hear the ice cubes clinking […]
When it comes to building lasting relationships with clients and customers, the statistics speak for themselves: A 5% increase in customer retention can increase a companyâ?™s profitability by 75% Eighty percent of a companyâ?™s future revenue will come from just 20% of its existing customers Attracting a new customer can cost a company five times […]
The post How to Keep a Good Relationship Going with Anniversary Cards appeared first on The Hallmark Business Connections Blog.
This week I was honored to guest blog on BillQuiseng.com. As a longtime fan of Billâ?™s blog and unique approach to personal delivery of customer service, I was thrilled to share my insights on inspiring customer advocacy through customer care to provide the best customer experience possible. Iâ?™d like to invite you to venture over […]
The post From Adequate to Outstanding, Rhonda Basler Guest Blogs on Billquiseng.com appeared first on The Hallmark Business Connections Blog.