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Regardless of what field you’re in there is always one common variable: the need for effective communication. It is the cornerstone of relationships and, unsurprisingly, fiercely important to the workplace. Did you know 31 percent of people have quit a job within the first six months? One of the leading causes of employee unhappiness, and […]
The post Establish Expectations, Outline Goals and Measure What Matters appeared first on The Hallmark Business Connections Blog.
Fact: Employee recognition and employee engagement are intrinsically tied. Employee recognition bolsters confidence and actively influences our attitudes toward our work, encouraging ongoing employee engagement. But without embedding and connecting these concepts within your company’s culture, your organization may run into employee engagement challenges. To maximize the effectiveness of engagement and recognition across your organization, […]
In today’s day in age, the words “busy” and “workday” are nearly synonymous. Research, in fact, shows only a quarter (28%) of employees take a lunch break, opting instead to eat lunch at their desk while continuing to work or skipping lunch altogether. With statistics such as these, it’s a wonder employees can find the […]
Hello! For those of you who don’t know me yet, my name is Tressa Angell and I am excited to announce I am stepping into the role of president at Hallmark Business Connections. I join Hallmark Business Connections after a nearly 18-year career at Hallmark, where I developed a deep understanding of, and passion for, […]
We care about our employees. We truly value our customers. We read it in almost every Fortune 500 mission statement in one form or another. And yet… “In a recent survey, 60% of customer experience professionals said that their executives want to differentiate their firm on the basis of customer experience. Sadly, that same survey […]
The post Connecting with customers through the feel-good power of empathy appeared first on The Hallmark Business Connections Blog.